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... More about VO Websites

With a modern web development and management environment with content management capabilities and one of your VO's computer literate members acting as your Website Administrator (or with one of our people performing this role), you can build, powerfully present, manage and maintain your VO Website in real time; whenever you want to and from wherever you are in the world.

While both the Customer facing and Member facing sections of your VO's Website are important to the success of your VO, the Member facing section is typically more complex because it operates as your interactive cyberspace Head Office. As such, it works best with an interactive, database driven backend. With more than a decade of VO experience and hard earned learning behind it, this is where our VO Website Guidelines can really add value to your VO initiative.

The Customer facing section of your VO's Website presents your VO, your Products and your Services to your target markets. Visit www.ie3.co.nz to see the detail of a Customer facing VO Website.

Here are our Guidelines for the Customer facing pages of your website:

  • Home - presents your VO value proposition and has links to each of your VO Practice pages.
  • Practices (Business Units / Areas of Operation) - presents information on the Products and Services offered by each VO Practices.
  • People - structured professional details (Name, Qualifications, Role, Skill Summary and CV), in total and by Practice, of the VO members who satisfy the VO availability business rules.
  • Success Stories - positive reports about good outcomes from satisfied VO customers.
  • Contact Us - gathers initial information from Contact Us enquiries on the Website and generates an email to the appropriate VO Practice Leader who facilitates initial contact and discussion.
  • Interested in Joining - introductory information about the VO for qualified people who may be interested in joining the VO and, subject to them signing a VO Non Disclosure Agreement, visitor access to designated resources through a secure guest login.
  • Member Services - a link to the secure Members Services section of the VO Website through a personalised and encrypted Login and Password.
  • Search - an internal Search engine that operates on the website's non-confidential content.
  • 3rd Column - a specialised column on every page of the website that can be used to present relevant material to the visitor that is randomly selected on clicking refresh.

    In an advanced VO website, the Member facing section of your VO Website can operate as your secure web-based Head Office. It can be accessed by your VO Members in accordance with their membership level and the VO Roles they are authorised to perform.An effective set of Member facing web pages are critically important for facilitating communications and 'good business' through your VO.

    In general terms, we suggest that the Member facing pages of your VO Website include:

  • Resources - Documents, methodologies, images and other material that can be loaded, organised and made available as 'resources' for your VO members.
  • Personal details - Your VO member's Professional and personal contact details, including their current Availability and Practice involvement, that is maintained by each VO member and is processed through business rules and presented in a number of internal VO systems on various VO Website pages.
  • Availability - a summary of all active VO members' availability over an agreed timeframe for capacity planning and work scheduling purposes.
  • Opportunities - allows VO members to Add and View qualified Opportunities for working through the VO to facilitate engagement. When they are added, opportunities generate a personalised automatic email from the VO Website to the members of the selected VO Practices who satisfy the VO Availability business rules.
  • Member Benefits - presents the detail of any leveraged, favourable or bulk purchasing opportunities (such as Health Insurance, phone plans and Travel concessions) that are negotiated for the VO members.
  • Contact Details - a structured summary of personal, professional, VO, personal contact details and individual websites for each member to facilitate internal communications.
  • Internal Information to assist the Sales process
    Closers - the names of the VO members with the selling skills, knowledge of Your VO processes and authority to facilitate a potential VO opportunity through to an agreed and documented piece of VO work that can be actioned by your VO to the Customer's satisfaction.
    Account Managers - the names of the VO members who own the VO relationship with the VO Customer listed against the names of the VO Customers for which they are the VO Account Manager.
  • Sponsors - the names of the VO members mapped against their VO Sponsor; that person being the VO member who supported them in joining the VO in the first place and thereafter acts as a mentor, guide and primary source of information about VO processes, documentation and the things they need to know to be an effective VO member.
  • Training - information about sources of good training or professional development opportunities that would interest VO members or VO Customers.
  • News & Views - news and views from VO members about anything they think is relevant.
  • Timesheets - an electronic timesheeting system that VO members can use to capture the chargeable time they work on specific Customer Projects, manage the Timesheet authorisation process and submit the resulting authorised Timesheet to the VO Accountant for invoicing to the VO Customer.
  • View Project - the details of a Customer Project (for service delivery) that can be viewed by the VO members participating in the project and the VO Website Administrator.
  • View Project Reports - structured reports on Customer Project progress that are compiled and submitted from time to time by the VO Account Manager and visible to the VO members participating in the project.
  • View Timesheets - a view of in-progress and completed timesheets for Customer Projects visible to the VO members participating in the project.
  • Email - a set of email distribution lists to facilitate communications within VO Practices, various VO.
  • Business Development - information about the VO's business development and sales process.
  • Target Accounts - an opportunity for VO members to reserve specific target accounts they developing as a prospective VO Customer are working on for a timeframe that is agreed by the VO; the default being 6 months.
  • Add Customer - details of a new VO customer (and a related project) added by the VO member who becomes the VO Account Manager for that VO Customer. Can be updated by the Account Manager and Website Administrator.
  • Add Customer contact - details of an authorised VO Customer contact for Timesheet authorisation and Account Management purposes.
  • Add Project - Account Manager can add a new project for a VO Customer or update an existing project with a VO Customer.
  • Add Project Report - Account Manager can submit or update a structured progress report for a Customer Project.

    VO Website Administration
    If you wish to manage the content of your website yourselves, your VO's designated Website Administrator will require access and rights to use a range of privileged functions in your web development environment to remotely add, update and delete Customers, Members and Projects. It will be helpful for your Website Administrator to be able to add, edit and delete website pages and images, manage the website design and structure, and perform document management such as publishing information to specific audiences on the VO Website. e.g. Publishing a schedule of current Accounts Receiveable in the Member Services section that is visible to members with a minimum VO membership level.

    We recommend you select a web environment that provides a user-friendly web browser interface with a WYSIWYG editor that generates html code and is driven from the server side in a way that provides authorised users with non-technical, flexible and reliable, remote management control over the design, structure, page content, document management and administration elements of your VO Website. 

    For the technical; our VO website development environment uses Java based tools, TomCat, Apache, Microsoft SQL-Server for the database and QMail as the mail server.



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